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Health 360 Labs

Healthcare, Diagnostics, Laboratory Services

Health 360 Labs, based in California, provides a wide range of diagnostic testing services including Toxicology, Blood Wellness, Pharmacogenetics, and Infectious Diseases. The lab supports several facilities and is focused on EHR/EMR integration to improve patient result accessibility.

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Services

Staff Augmentation – Verification/Eligibility of Benefits, Payment Tracing, Data Entry

Client’s Challenges

Health 360 Labs aimed to maintain quality service in diagnostics but faced challenges managing administrative workflows:

  • Manual and time-consuming benefits verification
  • Inefficient payment tracing and data entry
  • In-house team burdened with non-core operational tasks

Solutions We Delivered

Horizon Tech deployed remote professionals who integrated smoothly with the in-house team to take over these repetitive yet critical tasks:

      • Verification & Eligibility Specialists managed insurance and patient data validation.
      • Payment Tracing Staff ensured payment follow-ups and account reconciliation.
      • Data Entry Operators maintained accurate and timely updates in lab systems.

    By integrating specialized remote talent into existing workflows, Horizon Tech enabled Health 360 Labs to improve operational efficiency, reduce administrative burden, and maintain focus on delivering top-tier diagnostic services.

Conclusion

By outsourcing non-core functions to Horizon Tech, Health 360 Labs successfully enhanced internal efficiency while maintaining diagnostic service quality. The partnership allowed their team to prioritize medical accuracy and patient care.



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Horizon Tech specializes in delivering innovative BPO services. From IT support and customer care to administrative solutions and back-office operations, our team is dedicated to providing excellence across industries.

Quick Contact

Phone:

021-34935786 | 021-34304040

Email:

[email protected]

Office Address:

Suite No. 2002, 2nd Floor, Parveen Building, D-7, Shaheed-e-Millat Road, Bangalore Town, Block A, Karachi 75350, Sindh, Pakistan.

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